Vinton is natively integrated with Salesforce. Video Calls and Audio Notes are custom objects part of the package and provide all the flexibility and customisation of any native object in Salesforce. Calls and related notes are automatically added to the participants’ records in Salesforce (Internal Users, Contacts, Leads) and to their related records (e.g. Accounts, Opportunities, Cases, any custom object). Transcripts and generated text can be customised to be added automatically to specific fields (e.g. populating “Next Steps” in an Opportunity), notifications are sent from Salesforce to the Internal Users participating after each call, with the summary of the call, the next steps, and a link to the related Salesforce records. Call recordings are also visible in via the Salesforce Mobile App, and the same app can be used to record ad-hoc audio notes too.