This feature will remove the video records of the calls from Salesforce after the number of days specified by the admin.

The recording will be moved to the recycle bin, where it will remain until it is permanently deleted. Any transcripts, summaries, next steps and follow-up emails will remain stored against the relevant records. Only the video recording itself will be removed.

Navigate to Nativevideo Admin

  • Open your Salesforce
  • From the App Launcher, select “Nativevideo Admin”
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Access Nativevideo Configurations

  • In the Nativevideo Admin interface, click on the "Nativevideo Configurations" tab located at the top of the page.

Select the Vinton Tab

  • From the left-hand sidebar, select the "Vinton" tab, and select the “Calls” tab.

Set Video Call Expiration Days

  • In the Vinton Calls Settings section, locate the field labelled "Video Call Expiration Days."
  • Enter the desired number of days after which video recordings should be automatically deleted.

Update the settings

  • After entering the number of days, click the "Update" button to save the changes.

Figure 1: Set video call expiration days.

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